Return & Refund Policy
At Femina Store, we are committed to ensuring your complete satisfaction with every purchase. If you are not fully happy with your order, we provide a simple and transparent return and refund process.
7-Day Return Policy
We offer a 7-day return policy from the date you receive your product. If you wish to return an item, you must initiate a return request within this period.
Return Conditions
To be eligible for a return, the product must meet the following conditions:
The item must be unused, unworn, and in original condition.
The product must be returned in its original packaging, along with all tags, accessories, manuals, and included items.
Any signs of use, damage, or missing parts may result in rejection of the return request.
Delivery Charges
Please note that return shipping charges must be borne by the customer. The original delivery fee (if any) is non-refundable.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, or usage reasons. These include:
• Used or damaged products
• Items returned without original packaging
• Products damaged due to customer misuse
Refund Process
Once we receive your returned product, our team will inspect it to ensure it meets our return conditions. If approved, your refund will be processed within a few business days.
Refunds will be issued through the original payment method or an agreed alternative method where applicable.
How to Request a Return
To initiate a return, please contact our support team with your order details:
Website: https://feminastore.com/
Email: support@feminastore.com
Important Note
We reserve the right to reject any return that does not meet the above conditions. Please ensure that products are securely packed to avoid damage during return shipping.
Final Words
Thank you for shopping with Femina Store. Your satisfaction is our top priority, and we are always here to ensure a smooth and reliable shopping experience.