Terms and Conditions

Welcome to Femina Store. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

These Terms and Conditions govern your use of the Femina Store website and the purchase of products from us. By using our website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.

2. Products and Services

Femina Store offers fashion and lifestyle products for modern women. We strive to ensure that all product descriptions, images, and prices are accurate, but we do not guarantee that all information is completely error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product availability may change at any time, and we may modify, update, or discontinue products without notice.

3. Pricing and Payment

All prices listed on our website are in Bangladeshi Taka (BDT) unless otherwise stated. We reserve the right to change prices at any time without prior notice.

We accept payments through the available methods shown on our website. Orders are processed only after successful payment confirmation or order verification.

4. Order Acceptance and Cancellation

We reserve the right to accept or reject any order for any reason. Order confirmation does not guarantee acceptance.

We may cancel orders due to product unavailability, pricing errors, or suspicious activity. In such cases, any completed payment will be refunded according to our refund policy.

5. Shipping and Delivery

We aim to deliver products within the estimated timeframe; however, delivery times may vary depending on location and unforeseen circumstances.

Femina Store is not responsible for delays caused by third-party courier services, natural events, or other external factors beyond our control.

6. Return and Refund Policy

We accept returns or replacements for defective or damaged products, subject to verification. Customers must report issues within the specified time period after receiving the product.

Returned products must be in original condition, including packaging and all accessories. Refunds will be processed after inspection and approval.

We reserve the right to refuse returns that do not meet our policy requirements.

7. Warranty

Some products may include a manufacturer warranty. Warranty terms vary depending on the product and manufacturer. Please check product details for specific warranty information.

Femina Store is not responsible for warranty claims beyond what is provided by the manufacturer.

8. User Responsibilities

You agree not to misuse our website or services. This includes fraudulent activities, unauthorized access attempts, or any action that may disrupt website functionality.

You are responsible for maintaining the confidentiality of your account information and ensuring all provided details are accurate.

9. Intellectual Property

All content on the Femina Store website, including text, images, logos, and design, is the property of Femina Store and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without written permission.

10. Limitation of Liability

Femina Store shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

We do not guarantee that our website will be uninterrupted, secure, or free from errors or viruses.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal data and using it responsibly.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page.

It is your responsibility to review this page periodically for updates.

13. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Bangladesh. Any disputes will be subject to the jurisdiction of the courts of Bangladesh.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Website: https://feminastore.com/

Email: support@feminastore.com

Agreement

By using our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

At Femina Store, we are committed to ensuring your complete satisfaction with every purchase. If you are not fully happy with your order, we provide a simple and transparent return and refund process.

7-Day Return Policy

We offer a 7-day return policy from the date you receive your product. If you wish to return an item, you must initiate a return request within this period.

Return Conditions

To be eligible for a return, the product must meet the following conditions:

The item must be unused, unworn, and in original condition.

The product must be returned in its original packaging, along with all tags, accessories, manuals, and included items.

Any signs of use, damage, or missing parts may result in rejection of the return request.

Delivery Charges

Please note that return shipping charges must be borne by the customer. The original delivery fee (if any) is non-refundable.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or usage reasons. These include:

• Used or damaged products
• Items returned without original packaging
• Products damaged due to customer misuse

Refund Process

Once we receive your returned product, our team will inspect it to ensure it meets our return conditions. If approved, your refund will be processed within a few business days.

Refunds will be issued through the original payment method or an agreed alternative method where applicable.

How to Request a Return

To initiate a return, please contact our support team with your order details:

Website: https://feminastore.com/

Email: support@feminastore.com

Important Note

We reserve the right to reject any return that does not meet the above conditions. Please ensure that products are securely packed to avoid damage during return shipping.

Final Words

Thank you for shopping with Femina Store. Your satisfaction is our top priority, and we are always here to ensure a smooth and reliable shopping experience.